Cobham

 

 

Cobham's Orchard Park, NY facility offers full service customer support, from product training to aftermarket servicing and exchange programs, providing added safety and reliability.

 

 

 

Cobham offers full service solutions that can reduce or eliminate product down time.  In conjunction with our efforts to deliver the highest quality equipment and services, Cobham has evolved into a recognized leader and expert in oxygen systems aftermarket service, support, education and training.

 

 

 

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Training

 

 

 

Each year Cobham provides oxygen training to over 100 employees and customers and has provided on /off-site training in oxygen systems equipment to over hundreds more.  Cobham trains employees on its parachutist oxygen equipment, regulators and test equipment.  Whether it's in-house at our facilities, at your site - in the United States or abroad - Cobham has the capability to ensure you are properly on equipment functionality.

 

 

 

Full Service Solutions

 

 

 

Cobham's commitment to the customer not only extends beyond the sale of the product but also provides protection beyond the terms and the life of the manufacturer's warranty. A single point of contact will be standing by to assist in any and all issues regarding Cobham equipment. Enjoy total peace of mind with support and protection during all phases of ownership.

 

  • Minimizes down time
  • Maximizes service life
  • Eliminates spares and inventory
  • Provides predictable fixed costs

 

 

 

Customized Overhaul and Repair Services

 

All equipment returned for service is disassembled, evaluated, cleaned, and overhauled to ensure proper and safe performance. Work is performed to aircraft manufacturer and military cleaning specifications.

 

 

 

Field Support

 

Cobham will deploy highly skilled technical personnel to provide support when requested. This includes unlimited scheduled or unscheduled emergency and preventive maintenance service visits.

 

 

 

 

Returning Hardware

 

Prior to sending any hardware to Cobham Mission Systems in Orchard Park, NY for repair and overhaul services, please fill in and send us the Orchard Park RMA Form found under the Downloads tab below.

 

 

 

If you are importing hardware into the United States for repair and overhaul services, please contact us for detailed shipping instructions. 

 

 

 

Hardware can be returned to the address below. 

 

 

 

Cobham Mission Systems Orchard Park

 

10 Centre Drive

 

Orchard Park, NY 14127

 

Attn: RMA # __________

 

 

 

Cobham Mission Systems in Orchard Park, NY  maintains 24/7 AOG Support

 

 

 

For more information on AOG support, please see the AOG requirements under the Downloads tab below. 

For AOG Support, please call +1 716 479 7013.

 

 

 

Exchange Program

 


Cobham offers customized service solutions that can greatly reduce customer wait time and costs. The component exchange program is a direct result of listening to our customers' wants and needs.

 

  

 

Cost Savings  

 

Exchange Program options allow the customer to select the service that best fits their schedule and budget. From the direct purchase of remanufactured hardware to exchange and advanced exchange options, each service is priced relative to the level of convenience.

 

 

 

How It Works

 

Cobham will ship a unit from the exchange program without ever receiving a customer unit, upon receipt of a customer unit, or prior to receiving a customer unit.

 

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