Customers

Davenport RMA

Request RMA by sending an e-mail to COBHAM. Material needs to be returned within 30-45 calendar days of RMA date. After 30-45 calendar days, a follow-up reminder will be sent.

Required items are marked *

Name *

Email Address *

Company Name *

Telephone

Where are you located? *

BILL TO CUSTOMER

Bill To Address *

Bill To City *

Bill To State and Zip Code *

SHIP TO CUSTOMER

Ship To Address *

Ship To City *

Ship To State and Zip Code *

Choose Type of Return *

Return For *

Is it *

Davenport Cobham Mission Systems ITEM PART NUMBER *

CUSTOMER ITEM SERIAL NUMBER *

CUSTOMER PO TO Be Shipped On *

CUSTOMER PO LINE TO Be Shipped On *

Reason for Return *

Flight Hours

Cycles

Date *

Expected Delivery Date at Cobham *

Country of Ultimate Destination *

Cobham Point Of Contact

Comments

Attachments

Privacy

Please read the Cobham privacy notice.

GUIDELINES FOR REQUESTING AN RMA:

Request RMA by sending an e-mail to COBHAM.
Material needs to be returned within 30-45 calendar days of RMA date. After 30-45 calendar days, a follow-up reminder will be sent.
RMA Requests for multi-part returns from inventory (>14 parts) should be submitted in Excel spreadsheet format, showing the part number and the quantity to be returned.

PACKAGING INSTRUCTIONS:

RMA number must be noted on the shipping label ONLY. DO NOT WRITE ON BOX.
Copy of NCR
If Red Label, please include RLEC Number – if applicable
When packaging, box/crate/packaging shall be in like-new condition. Upon receipt if packaging has damage, damage will be documented and Customer will be notify within 10 business days.
In an effort to prevent shipping damage, please pack smaller boxes into larger shipping cartons. If multiple RMA’s are returned at the same time, each RMa must be packaged together and marked with appropriate RMA#.
When fragile items are returned, box/crate/packaging should be marked with FRAGILE label.
A COPY OF THE RMA FORM MUST BE ENCLOSED with the returned unit.

SHIPPING INSTRUCTIONS:

Send all returns to:

COBHAM MISSION SYSTMS
ATTN: Product Support Stores
2734 Hickory Grove Rd
Davenport, IA 52804

WARRANTY RETURNS:

All RMA’s requests for warranty parts need to be directed back to COBHAM for disposition.
Warranty Units can be returned to COBHAM, but must be in like new condition.
Damaged, defective or incorrectly shipped parts will be handled on an individual basis.