Cobham prides itself on delivering first class, rapid, friendly
and efficient service solutions to all of our customers.
Our dedicated team of Customer Services Representatives provide
a single point of contact to assist and guide our customers with
all nature of enquiry.
- Dedicated point of contact (always know who to call)
- Rapid guidance and assistance
- Effective management of customer complaint or issue
- Request for Quotation (RFQ) response
- Quotations and order acknowledgements
Contract Administration and Status Reporting:
- Regular delivery and progress status reporting
- Contracted services interface (Key Performance Indicators)
- Emergency assistance 24x7x365 where contracted
- Product and specific contract knowledge, responsive
- Monitoring and improving services